Parts Manager Level 1 Certification

To get this Certification, you must attend/view all webinars below and pass the corresponding quizzes including a final exam.  Do NOT take the quiz until AFTER you attend the webinar OR watch the replay (if you miss the webinar)! You will not pass. Remember your progress is in reports that your managers download.
Please sign up for as many of the below webinars as soon as you can. (some may not be scheduled yet).

WEBINAR REGISTRATION

When you logout, your progress will be tracked and saved on your dashboard. When you return and login you will be taken to your dashboard to click the “resume” button and continue.

Get Started

109 BDC Setting Appointments-Quiz

Get Started

114 Parts Associate-Keys to Communication-Types of Communication-Quiz

Get Started

115 Parts Associate -Keys to Communication–Words–Tone–Body Language-Quiz

Get Started

116 Parts Associate-Keys to Communication–My Words–Tone–Body Language-Quiz

Get Started

120 Time Management Basics-Quiz

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206 Multi-Point Inspection-Need-Quiz

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209 Technician–Advisor–Parts Associate-Communication-Quiz

Get Started

210 Technician-Advisor Video MPI-Quiz

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450 Fixed Ops #s for Service Advisors 1 Sales-Quiz

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451 Fixed Ops #s for Service Advisors 2 Gross Profit and KPIs-Quiz

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452 Fixed Ops #s for Service Advisors 3 Improvement-Quiz

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475 Overcoming Objections LEAD-Quiz

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476 Customer Management–Pass Fail-Quiz

Get Started

910 Parts Manager Level 1 Final Exam

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