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April 2024

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8 220 Tire Basics SA Level 2SM Level 1ValetExpired 220 Tire Basics 12:00 pm We encourage all of the positions listed below to attend this webinar! This course is required for Service Manager, SA Level 2 Certifications. The purpose of this course is to provide the associate with the basic knowledge of tires and sales approach. The student will learn the following impact items… Creating the Nee , ... Local Time: Apr 08 - 09 2024 | 11:00 pm
9 231 Defection Points PA Level 2SA Level 2SM Level 1Expired 231 Defection Points 12:00 pm The purpose of this course is to provide the learner the concept of customer defection points and how to create a need for purchasing. The student will learn the following impact items Creating the Need Buying vs Selling 3 Steps to Purchase What are defection points Closing Approach The goal is for the associate to s , ... Local Time: Apr 09 - 10 2024 | 11:00 pm
10 240 Fluid Maintenance SA Level 2SM Level 1Expired 240 Fluid Maintenance 12:00 pm The purpose of this course is to provide the technician with the best approach to the Multi-Point Inspection. The student will learn the following impact items… Creating the Need Buying vs Selling 3 Steps to Purchase How to sell fluid in the drive How to present fluid on the MPI Closing Approach to fluid maintenance , ... Local Time: Apr 10 - 11 2024 | 11:00 pm
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22 120 Time Management Basics BDCPA Level 1PM Level 1SA Level 2SM Level 1ValetExpired 120 Time Management Basics 12:00 pm The purpose of this course is to learn fundamental time management strategies The student will learn the following impact items SMART Goals Attack most important items 1st Touch a document 1 time In -Basket strategies (Get Rid of Them) Learn efficiency in the workplace Take Quiz Replays , ... Local Time: Apr 22 - 23 2024 | 11:00 pm
23 203 Advanced Driveway Sales-Additional Services SA Level 2SM Level 1Expired 203 Advanced Driveway Sales-Additional Services 12:00 pm The purpose of this course is to provide simple steps into additional sales on the drive. The student will learn the following impact items… How to ask for ADDITIONAL items (without offending the customer) What items to present at specific time and mileage intervals What items to present to specific vehicles, I.E D , ... Local Time: Apr 23 - 24 2024 | 11:00 pm
24 204 Advanced Driveway Sales-Menus PM Level 1SA Level 3SM Level 1Expired 204 Advanced Driveway Sales-Menus 12:00 pm The purpose of this course is to provide the service advisor or manager a simple approach to good, better best sales. The student will learn the following impact items… How to create a dealership specific menu for maintenance sales How to create a 1,2 or 3-tiered approach to drive sales How to present GOOD, BETTER, B , ... Local Time: Apr 24 - 25 2024 | 11:00 pm
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