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May 2024

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6 508 Coaching for Accountability and Profit GM Level 1PM Level 1SM Level 1Expired 508 Coaching for Accountability and Profit 12:00 pm The purpose of this course is to provide the associate with tools to COACH and improve their associates. The student will learn the following impact items… Why do we coach Types of Performers in the Organization Key elements to a Coaching Session Six Phases to success Practice Coaching Sessions The goal is for the s , ... Local Time: May 06 2024 | 11:00 am
7 305 Hospitality Training Creating Ambassadors PA Level 2PM Level 1SA Level 3SM Level 1Expired 305 Hospitality Training Creating Ambassadors 12:00 pm The purpose of this course is to open the minds of the associates to create customer ambassadors for your dealership or department. The student will learn the following impact items… Identify the characteristics of the top performing retail environments Identify the characteristics of an underperforming organization I , ... Local Time: May 07 2024 | 11:00 am
8 476 Customer Management-Pass Fail PA Level 2PM Level 1SA Level 3SM Level 1Expired 476 Customer Management-Pass Fail 12:00 pm The purpose of this course is to provide the associate with a simple process to overcome customer objections and learn how to diffuse the angry customer or individual The student will learn the following impact items… How to listen to hear the individual objection or issue How to utilize tactical empathy to align with , ... Local Time: May 08 2024 | 11:00 am
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20 222 Why Customers Buy-Features and Benefits BDCPA Level 1PM Level 1SA Level 2SM Level 1 222 Why Customers Buy-Features and Benefits 12:00 pm The purpose of this course is to provide the learner the basics of Value Based Selling. This course focuses on the features and benefits of the service department along with its products and services. The student will learn the following impact items The Value Proposition The difference between features and benefits , ... Local Time: May 20 2024 | 11:00 am
21 223 Value Based Selling Service BDCSA Level 2SM Level 1 223 Value Based Selling Service 12:00 pm The purpose of this course is for the associate to learn how to create a VALUE BASED Presentation The student will learn the following impact items Selling VS Buying Need VS Value How to create Value in my Brand How to create Value in my Dealership How to create Value in my Department How to Promote the value of ME T , ... Local Time: May 21 2024 | 11:00 am
22 228 Value Based Selling Parts PA Level 1PM Level 1 228 Value Based Selling Parts 12:00 pm The purpose of this course is for the associate to learn how to create a VALUE BASED Presentation The student will learn the following impact items Selling VS Buying Need VS Value How to create Value in my Brand How to create Value in my Dealership How to create Value in my Department How to Promote the value of ME T , ... Local Time: May 22 2024 | 11:00 am
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