Service Advisor Level 3 Certification

To get this Certification, you must attend/view all webinars below and pass the corresponding quizzes including a final exam.  Do NOT take the quiz until AFTER you attend the webinar OR watch the replay (if you miss the webinar)! You will not pass. Remember your progress is in reports that your managers download.
Please sign up for as many of the below webinars as soon as you can. (some may not be scheduled yet).

WEBINAR REGISTRATION

When you logout, your progress will be tracked and saved on your dashboard. When you return and login you will be taken to your dashboard to click the “resume” button and continue.

Get Started

204 Advanced Driveway Sales-Menus-Quiz

Get Started

401 The Art of the Walk Around 1-Why Walk Around?-Quiz

Get Started

402 The Art of the Walk Around 2 – Key Steps-Quiz

Get Started

403 The Art of the Walk Around 3 – Dealership Specific Walk Around-Quiz

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450 Fixed Ops #s for Service Advisors 1 Sales-Quiz

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451 Fixed Ops #s for Service Advisors 2 Gross Profit and KPIs-Quiz

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452 Fixed Ops #s for Service Advisors 3 Improvement-Quiz

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476 Customer Management–Pass Fail-Quiz

Get Started

903 Service Advisor Level 3 Final Exam

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