Parts Manager Level 1 Certification

To get this Certification, you must attend/view all webinars below and pass the corresponding quizzes including a final exam.  Do NOT take the quiz until AFTER you attend the webinar OR watch the replay (if you miss the webinar)! You will not pass. Remember your progress is in reports that your managers download.
Please sign up for as many of the below webinars as soon as you can. (some may not be scheduled yet).

WEBINAR REGISTRATION

When you logout, your progress will be tracked and saved on your dashboard. When you return and login you will be taken to your dashboard to click the “resume” button and continue.

Get Started

114 Parts Associate-Keys to Communication-Types of Communication-Quiz

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115 Parts Associate -Keys to Communication–Words–Tone–Body Language-Quiz

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116 Parts Associate-Keys to Communication–My Words–Tone–Body Language-Quiz

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120 Time Management Basics-Quiz

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201 Factory Maintenance and Drive Sales-2 Steps-Quiz

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204 Advanced Driveway Sales-Menus-Quiz

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206 Multi-Point Inspection-Need-Quiz

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209 Technician–Advisor–Parts Associate-Communication-Quiz

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210 Technician-Advisor Video MPI-Quiz

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222 Why Customers Buy-Features and Benefits-Quiz

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228 Value Based Selling – ABCs Parts Edition-Quiz

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475 Overcoming Objections LEAD-Quiz

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476 Customer Management–Pass Fail-Quiz

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501 Fixed Op Numbers SWOT-Quiz

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502 Fixed Op Number Sales-Gross Work Mix-Quiz

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503 Fixed Op Number Key Performance Indicators-Quiz

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504 Fixed Ops Manager Series Expense Management-Quiz

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505 Fixed Ops Manager Services Productions System II-Quiz

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506 Business Plan Development-SMART GOALS-Quiz

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508 Coaching for Accountability and Profit-Quiz

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910 Parts Manager Level 1 Final Exam

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